Refund policy

Blank, undyed goods may be returned and must be in their original condition within 7 days for a refund.

Shipping will not be refunded, and the final refund will be issued once goods have been inspected at our warehouse, within 7 days of receipt. Depending on the nature of the order, you may also be charged a restocking fee of up to 30%. 

If your order is damaged or defective upon arrival, please email with your order # to initiate a return or replacement.


Samples may be exchanged for size only. Otherwise, you will automatically receive a store credit.

Submit a return request

  1. Log in to your account
  2. Click the order that you want to submit the return for.
  3. If your order has more than one item, then select the items that you want to return.
  4. Select a return reason and add a note for the store.
  5. Click Request return.

If your return request is approved, then you'll receive an email with shipping instructions. After the product is returned, please allow 7 business days for us to process your exchange or refund.